IGCSE Business Studies 2026 Practice Test – People in Business Preparation

When job enrichment matches an employee’s skills, the work becomes more meaningful and challenging in a way the person can handle. This boosts competence and confidence, fueling higher intrinsic motivation and more effort. With motivation up, performance tends to improve, so productivity increases. Higher absenteeism would signal disengagement, which is unlikely when tasks fit the person’s abilities, and reduced responsibility would contradict the idea of enriching the job. So the most likely outcome is increased motivation and productivity.